Nablon

Terms

Terms of Use

The agreement that governs your access to and use of the Nablon platform.

Last updated June 17, 2026

These Terms of Use ("Terms") govern your access to and use of the Nablon AI workflow platform and related services (the "Service") provided by Nablon ("Nablon," "we," "us," or "our"). By accessing or using the Service, you ("Customer" or "you") agree to be bound by these Terms.

If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

1.Definitions

“Customer Data”
means any data, information, or content provided by Customer or processed by the Service on Customer's behalf.
“Documentation”
means Nablon's published user and technical documentation for the Service.
“Order”
means a written order form, statement of work, or similar commercial agreement executed by Customer and Nablon that references the Service.
“Service”
means Nablon's AI workflow platform and related software, products, and services made available to Customer.
“Third-Party Services”
means third-party software, platforms, or services integrated with or accessed through the Service, including but not limited to Databricks, Anthropic (Claude), and cloud infrastructure providers.

2.License Grant

Subject to Customer's compliance with these Terms and payment of applicable fees, Nablon grants Customer a limited, non-exclusive, non-transferable, non-sublicensable license during the term to access and use the Service for Customer's internal business purposes in accordance with the applicable Order and Documentation.

3.Restrictions

Customer shall not, and shall not permit any third party to:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service, except to the extent permitted by applicable law
  • Copy, modify, or create derivative works of the Service
  • Rent, lease, sell, sublicense, or transfer the Service to any third party
  • Use the Service to build a competing product or service
  • Remove or alter any proprietary notices
  • Circumvent any access controls, security measures, or usage limitations
  • Use the Service in violation of any applicable law or regulation
  • Upload malicious code or interfere with the operation of the Service

4.Customer Data

4.1Ownership

As between the parties, Customer retains all rights, title, and interest in and to Customer Data. Nablon claims no ownership over Customer Data.

4.2License to Nablon

Customer grants Nablon a limited license to access, use, and process Customer Data solely to provide, maintain, and improve the Service as described in the applicable Order and any Data Processing Addendum.

4.3Customer-Hosted Deployments

Where the Service is deployed inside Customer's own cloud or Databricks environment, Customer Data processed during operations remains within Customer's infrastructure and Customer is responsible for its security, backup, and regulatory compliance.

4.4Responsibility for Customer Data

Customer is responsible for the accuracy, quality, and legality of Customer Data and for obtaining all necessary rights and consents to process Customer Data through the Service.

5.Intellectual Property

5.1Nablon IP

Nablon retains all rights, title, and interest in and to the Service, the Documentation, and all Nablon intellectual property, including without limitation all software, algorithms, models, workflows, ontologies, verification frameworks, templates, and related know-how.

5.2Feedback

If Customer provides feedback or suggestions about the Service, Customer grants Nablon a perpetual, irrevocable, royalty-free license to use, modify, and commercialize that feedback without obligation.

6.Third-Party Services

The Service may integrate with or rely on Third-Party Services, including Databricks and Anthropic's Claude. Customer acknowledges that:

  • Third-Party Services are governed by their own terms and policies
  • Customer is responsible for obtaining and maintaining any required licenses or subscriptions to Third-Party Services
  • Nablon does not control Third-Party Services and is not responsible for their availability, accuracy, or performance
  • AI-generated output from Third-Party Services may be inaccurate and should be reviewed before use in critical workflows

7.AI-Generated Content

The Service uses artificial intelligence, including large language models provided by third parties, to generate outputs based on inputs and configurations. Customer acknowledges and agrees that:

  • AI outputs may contain errors, omissions, or content that is inaccurate or inappropriate
  • Customer is responsible for reviewing and validating AI outputs before relying on them for business decisions
  • AI outputs should not be treated as professional, legal, medical, financial, or other regulated advice
  • Nablon does not guarantee the accuracy, completeness, or suitability of AI-generated content

8.Fees and Payment

Fees for the Service are set forth in the applicable Order. Unless otherwise stated:

  • Invoices are payable within 30 days of receipt
  • Overdue amounts accrue interest at 1.5% per month or the maximum permitted by law
  • Customer is responsible for all taxes other than Nablon's income taxes
  • Fees are non-refundable except as expressly stated

9.Confidentiality

Each party agrees to protect the other party's Confidential Information using the same degree of care it uses for its own confidential information of like importance, and no less than reasonable care. Confidential Information may be disclosed only to representatives who need to know and are bound by confidentiality obligations at least as protective as those in these Terms.

10.Warranties and Disclaimers

10.1Mutual Warranties

Each party represents and warrants that it has the authority to enter into these Terms.

10.2Nablon Warranty

Nablon warrants that the Service will perform materially in accordance with the Documentation during an active Order. Customer's exclusive remedy for breach of this warranty is, at Nablon's option, correction of the non-conformity or, if correction is not commercially feasible, termination of the affected Order and a pro-rated refund of prepaid unused fees.

10.3Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." NABLON DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF AI-GENERATED OUTPUTS.

11.Limitation of Liability

Except for violations of Section 3 (Restrictions), breaches of confidentiality, indemnification obligations, or liability that cannot be limited by applicable law:

NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EACH PARTY'S AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES PAID BY CUSTOMER TO NABLON UNDER THE APPLICABLE ORDER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM GIVING RISE TO LIABILITY.

12.Indemnification

12.1Nablon Indemnity

Nablon will defend Customer against third-party claims alleging that the Service, as provided by Nablon and used in accordance with these Terms, infringes any third-party intellectual property right, and will pay damages finally awarded or settlement amounts agreed in writing.

12.2Customer Indemnity

Customer will defend Nablon against third-party claims arising from Customer Data, Customer's use of the Service in violation of these Terms, or Customer's breach of its representations and warranties.

12.3Procedure

The indemnified party must promptly notify the indemnifying party of the claim, permit the indemnifying party to control the defense, and reasonably cooperate in the defense.

13.Term and Termination

13.1Term

These Terms apply for as long as Customer has an active Order or uses the Service.

13.2Termination for Cause

Either party may terminate for the other party's material breach not cured within 30 days of written notice.

13.3Effect of Termination

Upon termination, Customer shall cease using the Service. Sections that by their nature should survive termination, including intellectual property, confidentiality, limitation of liability, and indemnification, shall survive.

14.Governing Law and Dispute Resolution

These Terms are governed by the laws of [State/Country to be specified], without regard to conflict of laws principles. The parties consent to exclusive jurisdiction of the courts located in [Jurisdiction to be specified] for any dispute arising out of or relating to these Terms.

15.General Provisions

15.1Entire Agreement

These Terms, together with any applicable Order and Data Processing Addendum, constitute the entire agreement between the parties and supersede prior agreements on the subject matter.

15.2Modifications

Nablon may modify these Terms with notice. Continued use after the effective date constitutes acceptance of the modified Terms.

15.3Assignment

Neither party may assign these Terms without the other party's consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets.

15.4Force Majeure

Neither party is liable for delays or failures due to causes beyond its reasonable control.

15.5Notices

Notices must be in writing and sent to the addresses on file with each party.

15.6Severability

If any provision is held unenforceable, the remaining provisions remain in effect.

15.7No Waiver

Failure to enforce any right under these Terms is not a waiver of that right.

16.Contact

Questions about these Terms:

hello@nablon.ai